Rwanda Development Board

The fourth edition of Tourism Pulse is out!

Featuring inspection findings from 89 tourism establishments across Rwanda and practical tips on improving service quality and compliance in the tourism and hospitality sector.

#TourismPulse | #VisitRwanda

📌Huye Investment Forum yateranye kuwa 30/09/2026 👇

Twese dufatanye kubahiriza amategeko y’umuhanda no guha inzira imbangukiragutabara (Ambulance) kugira ngo igere ku murwayi no ku bitaro mu gihe gikwiye.

Every second counts in a medical emergency. 🚑

Giving way to an ambulance can help save lives.

📹 Dr @nsanzimanasabin, Minister at @RwandaHealth, explains why it is important for all road users to give ambulances priority and ensure emergency services can reach those in need without delay.

“We need to always remind ourselves that the objective is bigger. Every action, however small, carries weight because collectively, our actions impact the industry and the nation.

At RDB, we see this clearly in our engagements with investors and businesses. Responsiveness and predictability matter. A delayed response can affect an investment decision, while a timely solution can reinforce confidence in Rwanda as a place where business can be done efficiently.”

— RDB CEO @afrika_jean, speaking during today’s #NaYombi Customer Service Campaign activation at RDB, held as part of International Customer Service Week.

#CSW2026 | #ExtraMile

“Going the #ExtraMile should be the new normal. It should be what we do every day and every minute.”

— @KabagambeI, Head of Communications at @Uni_Rwanda, sharing his perspective on how leaders and staff can contribute to a customer-centred service culture during today’s #NaYombi Customer Service Campaign activation at RDB.

#CSW2026

During today’s #NaYombi Customer Service Campaign activation, Natacha Madirisha, Client Relations Specialist at RDB, compared customer service to a relay race, highlighting the importance of employees working together and passing on a shared commitment to ensuring every customer feels valued and supported.

“It is through that commitment that customers will know they are celebrated, valued and not forgotten.”

#ExtraMile | #CSW2026

Today, RDB, together with stakeholders from public institutions and the private sector, officially activated the #NaYombi Customer Service Campaign as part of this year's International Customer Service Week, under the theme “Let’s Serve the #ExtraMile.”

The nationwide campaign aims to promote a customer-centred service culture across public institutions and businesses, encouraging better service delivery through professionalism, responsiveness, efforts to meet customer expectations and recognition of excellence.

#CSW2026

IMPORTANT NEWS

Rwanda and Senegal signed the Memorandum of Understanding (MoU) on cooperation in Standardization, Metrology and Conformity Assessment; among other Agreements and Cooperation instruments signed by both countries in Kigali.
@RwandaMFA

Highlights of the Rwanda-Senegal Business Forum, held in Kigali yesterday on 7th October 2026.

🇸🇳🇷🇼

"Our meeting in Kigali comes at a time when Africa needs, more than ever, to increase its own production, investment capabilities and innovation." — @onduhungirehe, Minister of Foreign Affairs and International Cooperation @RwandaMFA.

Watch highlights from the Rwanda–Senegal Business Forum held this week.

"Nous souhaitons que ce Forum économique ne soit pas simplement un espace de dialogue, mais le point de départ d'une nouvelle étape de coopération entre les communautés d’affaires du Rwanda et du Sénégal".

🇷🇼🇸🇳

This morning, Minister @onduhungirehe, alongside his counterpart, H.E. Cheikh NIANG, Senegal's Minister of African Integration, Foreign Affairs and Senegalese Abroad, gave closing remarks at the Rwanda–Senegal Business Forum, held on the sidelines of the inaugural Joint Permanent Commission for Cooperation (JPCC).

The two ministers also witnessed the signing of an MoU between @RDBrwanda and Senegalese Investment promotion agency APIX.

RDB Deputy CEO @JulianaMuganza and Moustapha Cissé, Deputy Director General of the Agence nationale chargée de la Promotion des Investissements et des Grands Travaux @APIXSAofficiel, signed an MoU during the Rwanda–Senegal Investment Forum to advance cooperation in investment promotion and facilitation.

The agreement will foster knowledge sharing and economic exchanges, creating new opportunities for trade and investment between Rwanda and Senegal.

Umuyobozi Mukuru Wungirije w'Urwego rw'u Rwanda rw'Iterambere (RDB), Juliana Kangeri, yavuze ko ubufatanye bw'ubucuruzi bw'u Rwanda na Sénégal bumaze gushinga imizi by’umwihariko mu rwego rw'ubuhinzi n'ubworozi.

Yabigarutseho kuri uyu wa Gatatu mu Nama y'Ubucuruzi n'Ishoramari yahurije intumwa z'u Rwanda na Sénégal i Kigali. Iyi nama iri kurebera hamwe uburyo bwo kubyaza umusaruro amahirwe y'ishoramari ibihugu byombi bihuriyeho no kuba bayagurira mu zindi nzego z'ubucuruzi. #RBAAmakuru

At today’s Rwanda–Senegal Investment Forum, RDB Deputy CEO @JulianaMuganza welcomed Senegalese businesses and highlighted opportunities to grow trade, investment and business partnerships between the two countries.

“We have businesses represented today across logistics, construction and real estate, leather and fashion, agriculture and agro-processing, trade facilitation and other services. These are areas where there are real opportunities to trade, form partnerships and invest across our two markets.

And there is much we can learn from each other. Senegal has built strong capabilities in entrepreneurship, trade, services, industry and regional business, with Dakar serving as an important commercial gateway in West Africa.

There is an opportunity to combine these strengths with Rwanda’s growing position as a business and investment hub in East Africa." — @JulianaMuganza

Happening today in Kigali.

The Rwanda-Senegal Investment Forum brings together investors, business leaders and institutional partners to explore opportunities and expand trade and investment ties between Rwanda and Senegal.

📍 Kigali Marriott Hotel

#InvestInRwanda

Yesterday, Minister of State @yves_Iradukunda joined Teleperformance Rwanda for the official opening of its operations in Kigali, marking another milestone in the growth of Rwanda’s Global Business Services (GBS) and BPO sector.

In his keynote, he highlighted the sector’s potential to create quality jobs, develop Rwanda’s talent and build businesses serving markets beyond Rwanda.

With this momentum, Rwanda is building on this growth to expand opportunities for young Rwandans and strengthen its position to compete in global markets.

@RwandaGBSGrowth , @wearetpgroup , @MastercardFdn , @HarambeeAfrica

RDB CEO @afrika_jean, together with @RwandaICT Minister @MusoniPaula, met with Catherine Rimmer, CEO of the Tony Blair Institute for Global Change, during her first visit to Rwanda in the role.

Discussions focused on Rwanda’s development priorities, the ongoing @RwandaGov - @InstituteGC partnership, and areas of continued collaboration in support of national priorities.

Today, RDB CEO @afrika_jean welcomed H.E. Maroš Mitrík, Ambassador of the Slovak Republic to Rwanda, for discussions on opportunities to further strengthen trade and investment cooperation between the two countries. The meeting also highlighted opportunities to broaden cooperation in areas of mutual interest.