Ofgem

The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝

By joining, you can receive tailored assistance from your energy supplier to meet your specific needs.

#Support #PSR #PriorityServicesRegister #EnergyAware

So much of staying on top of your energy bills comes down to keeping in touch with your supplier.

Keeping your details up to date and reaching out early can unlock support, flexible payments, and better deals.

Staying connected can save you money.

There are many different schemes in place to help you pay your energy bills, as well as benefits, grants and help offered by the government and energy suppliers.

To see if you qualify for support, click here ⬇️
ow.ly/kEA950ZQVuB

At Ofgem, we’ve launched Reimagining Network Regulation.

In simple terms, this programme explores how we can make better use of data, technology and modern regulatory approaches to support effective oversight of energy networks.

🎥 Learn more: ow.ly/FVXu50ZVg8T

If you’re in debt your supplier has to support you to get on top of your payments.

You can find info on the protections in place for customers who owe money here: ow.ly/qqKL50ZMB0h

Power cuts can happen unexpectedly. A few simple steps can help you stay safe and connected if they do.

🔦 Keep a torch handy
📱 Charge phones and power banks
📞 Save 105 to report a power cut
🤝 Check on vulnerable neighbours

#PowerCut #PowerOutage #BePrepared

❓ Have you been sent a back bill by your energy supplier?

💷 Back bills are sent to you by your gas or electricity company when you've not been accurately charged

📖There are rules in place to protect you so find out more in our guide ⬇️

ow.ly/g71u50ZQXmG

#EnergyAware

On 3 November 2026, the Boiler Upgrade Scheme Installer Portal is moving to GOV. UK One Login.

Don’t have a GOV. UK One Login? Create one here: ow.ly/xFhg50ZUv3P
Access support: ow.ly/oMYU50ZUv3R

Ofgem’s Board has confirmed Tim Jarvis as CEO.

Tim has led Ofgem as Interim Chief Executive since March and will now take on the role permanently, providing continuity as we continue working to protect consumers, support investment and build a secure, affordable energy system.

Your energy supplier should be your first point of contact if you have a problem with their service – they must have an adequate complaints process.

For advice on how to contact them and get the support you need, look here: ow.ly/30lU50ZQVug

The quarterly energy price cap will rise by 4% from 1 October 2026.

This will be an increase of around  £5  per month for the average household.

This is a cap on energy unit price plus standing charge, not a cap on total bills. 

More ⬇️  
ow.ly/KxAR50ZQU1t

🚨 Tampering with your meter is illegal and could be dangerous.

Discover the signs of meter tampering here: ow.ly/KfSa50ZQViG

Have you fallen behind on paying your energy bills?

🟠 Free debt advice here ow.ly/I9Eh50ZGrAC

🟠 Check your eligibility for extra support here ow.ly/e6p350ZGrAB

🟠 Find out about grants available to pay off debts here
ow.ly/QcQZ50ZGrAz

So much of staying on top of your energy bills comes down to keeping in touch with your supplier.

Keeping your details up to date and reaching out early can unlock support, flexible payments, and better deals.

Staying connected can save you money.

The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝

By joining, you can receive tailored assistance from your energy supplier to meet your specific needs.

Learn more: ow.ly/L7lg50ZzRQv

Scammers are posing as Ofgem to steal your info.

✅ Ofgem won’t sell you energy
✅ Won’t ask for bank details
✅ Won’t show up at your door

Got a dodgy message? Stop. Check. Protect.

📞 0300 123 2040
📧 report@phishing.gov.uk
🔗 Tap our link in bio for more.

For every £1 you spend on your energy bill this is where your money goes if you are on a standard variable tariff ⬇️ 🧵

Figures are approximate due to rounding

From 1 October 2026, the average price cap unit rates and standing charges for energy are changing. 

These are caps on unit rates plus the standing charge (not a cap on your total bill).  

More: ow.ly/m2c250ZFtnb

The quarterly energy price cap will rise by 4% from 1 October 2026.

This will be an increase of around  £5  per month for the average household.

This is a cap on energy unit price plus standing charge, not a cap on total bills. 

More ⬇️  
ow.ly/Nsx250ZFtfN

🔋 kW vs kWh 🔋

What's the difference?

Watch our explainer video to find out.