Sarah Tavel
@sarahtavel
A new marketplace creates new incumbents as the hungry nimble providers lean in and the existing incumbents, thinking they are invincible, lean out. Will be interesting to see how this plays out.
Nicolas Bustamante@nicbstme · Sep 21The most insightful thing I read about technology eleven years ago was @benthompson’s Aggregation Theory. Amazon blocking Muse is another perfect example.
Customers want one agent that knows them and can get things done. The platforms being aggregated want the opposite. They
Open quoted post →Customers want one agent that knows them and can get things done. The platforms being aggregated want the opposite. They
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